Privacy Policy.

1. Who we are

This website is operated by Hunt Earthmoving Contractors, a family-owned earthmoving business based at 55 Gidyea Street, Barcaldine, Queensland 4725, Australia. References to "you" mean any visitor to this website or person who contacts us through it.

2. The information we collect

We only collect personal information that is reasonably necessary to respond to your enquiries and provide our services. Specifically:

• Contact form submissions. When you complete the form on our Contact page we collect your name, email address, phone number (optional), the service you are enquiring about (optional), property location (optional) and the contents of your message.
• Direct correspondence. If you phone, email or otherwise contact us, we collect the information you choose to provide and any record of that communication.
• Technical and usage information. When you visit the site our hosting and infrastructure providers automatically log standard technical data, including your IP address, approximate location derived from that IP, browser type and version, operating system, device type, the pages you view, the time and duration of your visit, and the referring URL. This information is used in aggregate to operate and secure the website and is not used to identify you personally.
• Cookies and similar technologies. See section 5 below.

We do not knowingly collect sensitive information (such as health information, racial or ethnic origin, or financial account details) through this website. Please do not submit sensitive information through the contact form.

3. How we use your information

We use the information we collect to:

• respond to your enquiry, quote request or other communication;
• provide, schedule and invoice for our earthmoving services;
• maintain records of our dealings with clients, suppliers and contractors;
• operate, secure, monitor and improve the performance of this website;
• comply with our legal, tax, work health & safety, and insurance obligations; and
• protect our legal interests, including detecting and preventing fraud, spam and misuse of the site.

We will not use your personal information for direct marketing without your consent, and you can opt out of any marketing communication at any time by contacting us.

4. Hosting, infrastructure and third-party processors

To run this website and respond to enquiries we rely on a small number of trusted technology providers. Your information is handled by these providers strictly on our behalf, on our request, or as a routine part of delivering web content. Some of these providers store or process data outside Australia.

• Contact-form mail relay. Contact-form submissions are transmitted over HTTPS to a mail relay hosted at mail.charlieadam.com.au, which runs on Railway Corp. (United States) infrastructure and forwards the message to our business inbox. The contents of your submission, your email address and any other details you include are processed by this relay so we can reply to you. See railway.com/legal/privacy.
• Email inbox. Our business inbox is hosted by Google LLC (Gmail). Once a contact-form message reaches our inbox it is stored and accessed under Google's terms - see policies.google.com/privacy.
• Google Fonts. We load the Lato and Oswald typefaces from Google Fonts. Loading these resources causes Google to receive your IP address and basic request information.
• Map tiles. Our Contact page displays a map rendered with the open-source Leaflet library using tiles served by CARTO (basemaps.cartocdn.com), which are based on OpenStreetMap data. Your IP address and basic request information are shared with CARTO when these tiles are fetched. See carto.com/privacy and OpenStreetMap Foundation privacy policy.
• Leaflet stylesheet (unpkg). The Leaflet stylesheet used by the map is fetched from the public unpkg.com CDN, which receives your IP address and basic request information when the stylesheet loads.
• Web hosting. The website itself is hosted and served by Vercel Inc. (United States) over a global content delivery network. Vercel processes request logs (including IP address and user-agent) for delivery, caching, security and analytics purposes. See vercel.com/legal/privacy-policy.

By submitting information through this website you consent to it being transferred to and stored by these providers, including outside Australia. Where personal information is sent overseas we take reasonable steps to ensure the recipient handles it consistently with the Australian Privacy Principles, but you should be aware that the data-protection laws of those countries may differ from Australia's.

5. Cookies and analytics

This website does not set any first-party cookies of its own and does not use third-party advertising or tracking cookies. Cookies or similar storage may still be set by the third-party providers listed in section 4 (for example, by Google when serving fonts, or by our hosting provider for security and load-balancing). We do not currently run any web analytics on this site, and we do not sell your information.

You can disable or delete cookies in your browser settings. Disabling cookies may affect some functionality of the site.

6. How we store and protect your information

Your information is stored in mailboxes and systems operated by the providers listed in section 4, protected by access controls, encryption in transit (HTTPS) and platform-level security measures. Internally, access to enquiry data is limited to authorised personnel who need it to respond to you or provide our services.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. How long we keep your information

We retain contact-form submissions and related correspondence for as long as is reasonably necessary to respond to your enquiry, manage our ongoing relationship with you, and meet our legal record-keeping obligations (including tax, work health & safety, and insurance requirements). When information is no longer required we will destroy or de-identify it.

8. Disclosure of your information

We do not sell, rent or trade your personal information. We may disclose your information:

• to the service providers listed in section 4, strictly to provide and support our services;
• to our professional advisers (such as accountants, lawyers, or insurers) where reasonably necessary;
• where required or authorised by law, or in response to a lawful request by a regulator, court or government authority; and
• to protect our rights, property or safety, or that of our clients or the public.

9. Your rights and choices

You have the right to:

• request access to the personal information we hold about you;
• request correction of information you believe is inaccurate, out-of-date, incomplete or misleading;
• request that we delete information we no longer need to keep; and
• withdraw any consent you have previously given.

To make any of these requests, please contact us using the details in section 12. We will respond within a reasonable timeframe. We may need to verify your identity before acting on a request, and some requests may be limited by our legal obligations.

10. External links

This website may link to third-party sites - for example, our Facebook page at facebook.com/Hunt-Earthmoving-Contractors and a Google Maps location pin on our Contact page. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party website you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we use, or the law. The "Last updated" date at the top of this page reflects the most recent change. We encourage you to review this page periodically.

12. How to contact us or make a complaint

If you have any questions about this policy, or if you believe we have not handled your personal information in accordance with the Australian Privacy Principles, please contact us:

• Phone: +61 409 692 130
• Email: huntearthmovingcontractors@gmail.com
• Mail: 55 Gidyea Street, Barcaldine, Queensland 4725, Australia

We will acknowledge your complaint and respond within a reasonable period (generally within 30 days). If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

By using our website or submitting an enquiry to us, you acknowledge that you have read and understood this Privacy Policy.